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Designing A Program That Works
Although many companies may down play the importance of the consultative role, Dynamic has found it to be one of the most important aspects of creating a long term mutually beneficial partnership. We aim to have our clients satisfied and with Dynamic for many years to come. In meeting with clients monthly, we bring together our expertise of the industry with our knowledge of our client's needs and expectations. As your company's travel objectives evolve, Dynamic will be there to support and implement your directives.
Consulting involves the following services:
• Partnership approach through monthly customer service visits and calls to determine ongoing concerns, improvements, accolades, updates on the industry and management of moneys spent, a review of preferred vendor data, etc.
• Vendor management and negotiations specific to your company's needs and volume, providing maximization of dollars spent.
• Assisting in defining and developing policy through round table discussions (Sometimes even writing the travel policy)
• Implementing travel policy that incorporates vendor negotiations and discounts, through educations seminars, educational material, agents supporting the travel policy while educating travelers directly.
• Programming vendor discounts and programs into quality control system and into the online booking tools to provide automated application of discounts to all pertinent reservations.
• Reporting travel policy compliance, implementing procedures to aid in travel policy compliance and utilization of vendor programs.
• Assisting in finding the right credit card solutions that may enhance preferred vendor programs and returns while assisting in the streamlining of the travel program.
• Determining your metrics of success.
• Providing ongoing consultation and comparison of vendor programs throughout the life of your agreements.
• Promoting Vendor based discounts and programs through the use of your custom travel site which is maintained by Dynamic.
